Returns & Exchanges
We want you to be completely delighted with your Robin Pickens home textiles and patterns; if you are not satisfied, we accept returns of unused and unwashed items within 30 days of delivery. Please note that digital patterns and cut-to-order fabrics are final sale and cannot be returned.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization number.
- 2.Prepare Your Package
Carefully fold your linens or textiles and place them in their original packaging, ensuring the Return Authorization number is clearly marked on the outside.
- 3.Ship the Items
Send your package via a tracked shipping carrier of your choice to our studio address; we recommend keeping your tracking number for reference.
- 4.Receive Your Refund
Once our team inspects the returned goods for quality, we will issue a refund to your original payment method within 5-7 business days.